FAQs

1. What payment methods do you accept?

We currently accept PayPal as our only payment method. It’s secure, easy to use, and offers buyer protection.

2. How long does it take to process and ship my order?

We process all orders within 2 business days. Once shipped, you’ll receive a confirmation email with tracking information.

3. What are the delivery times?

Delivery usually takes 8-15 business days, depending on your location. We strive to get your order to you as quickly as possible.

4. Do you ship internationally?

Yes, we offer international shipping. Delivery times may vary based on your country.

5. Can I return or exchange an item?

Yes, you can return items within 14 days of receiving your order if they are unused and in their original packaging. We currently do not offer direct exchanges, but you can return your item for a refund and place a new order.

6. How do I initiate a return?

To start a return, please contact our customer support team with your order details. We will guide you through the process.

7. How will I receive my refund?

Once we receive and inspect your returned item, we’ll process your refund through your original payment method (PayPal). It may take a few days for the refund to appear in your account.

8. What if my item is damaged or incorrect?

If your item arrives damaged or if you receive the wrong product, please contact us immediately. We’ll arrange for a replacement or a full refund at no additional cost to you.

9. How can I contact customer support?

You can reach our customer support team at Instagram page. We’re here to assist you with any questions or concerns.

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